Ask an Expert Update: Widget Communities

Just released are changes that integrate communities in the People application
with both new and existing Ask an Expert widgets allowing widget assignees to be members of their widgets’ community and the widget administrators to be community leaders. The assignee pool for any given widget is now taken directly from the members of the widget’s community.

People application administrators and Widget “community leaders” can use the community features to manage the assignee pool, including inviting colleagues to join the widget, and they can create mailing lists and utilize other community features for their widgets. Among other benefits, this opens the door for better communication among a widget’s community by use of the mailing list capabilities and other community management features that now exist because of these enhancements.