Tag: <span>customer relationship management</span>

CRM for Extension – Wrapping Up

Stephen Judd is serving as the eXtension Foundation Customer Relationship Management Fellow. This post is an update on progress on this funded Fellowship from the USDA-NIFA New Technologies for Agricultural Extension (NTAE) Cooperative Agreement. Making a decision about using a customer relationship management (CRM) system for an Extension organization is a major undertaking. The decision […]

CRM for Extension – Digging Deeper

Stephen Judd is serving as the eXtension Foundation Customer Relationship Management Fellow. This post is an update on progress on this funded Fellowship from the USDA-NIFA New Technologies for Agricultural Extension (NTAE) Cooperative Agreement. Once you’ve evaluated your candidate customer relationship management systems (CRM) against the basic functionality outlined in my previous post, it’s time […]

CRM for Extension – Evaluating the Basics

Stephen Judd is serving as the eXtension Foundation Customer Relationship Management Fellow. This post is an update on progress on this funded Fellowship from the USDA-NIFA New Technologies for Agricultural Extension (NTAE) Cooperative Agreement. Virtually all customer relationship management systems (CRM) will have some common core functionality. These features are prerequisites for a CRM to […]

CRM for Extension – Use cases

Stephen Judd is serving as the eXtension Foundation Customer Relationship Management Fellow. This post is an update on progress on this funded Fellowship from the USDA-NIFA New Technologies for Agricultural Extension (NTAE) Cooperative Agreement. Armed with our goals and personas, it’s time to articulate what our people will actually do with a customer relationship management […]

CRM for Extension – Personas

Stephen Judd is serving as the eXtension Foundation Customer Relationship Management Fellow. This post is an update on progress on this funded Fellowship from the USDA-NIFA New Technologies for Agricultural Extension (NTAE) Cooperative Agreement. As previously discussed, when evaluating customer relationship management software (CRM) for Extension it is important to understand how CRM fits with […]

eXtension funded CRM Fellow to host webinar on Customer Relationship Management

The What & Why of Extension Customer Relationship Management Webinar Webinar Date/Time: February 13th, 2019; 3:30 – 4:30 PM EDT Click Here to Register Brought to You By the Impact Collaborative’s Engage & Empower Online Generated by the eXtension Foundation, Engage & Empower Online is an online co-learning community connecting local andregional Impact Collaborative projects across the U.S. […]

eXtension Fellowship Opportunity – Customer Relationship Management Sandbox

This opportunity is open to all Land-Grant Universities regardless of membership with eXtension as part of our cooperative agreement with USDA-NIFA. eXtension is funding an opportunity for a Fellow position to lead a process with a national committee and eXtension to explore and document needs and potential solutions for Customer Relationship Management functions in Cooperative […]